Privacy
We are committed to protecting your privacy. The personal information you give to us is ONLY used by Hidden Gem Jewellers Ltd and is never shared with third parties.
When you place an order, we need to know your name, billing address, e-mail address and delivery address and credit/debit card details. This allows us to process and fulfil your order and enables us to contact you regarding the order. To fulfil your order, your delivery address will be given to our courier, Royal Mail.
Hidden Gem Jewellers Ltd uses your e-mail address to contact you about your order, or to respond to an enquiry. From time to time, we may update you on new items, special offers and competitions but only with your permission.
We would only disclose your information if required by law, court order or in circumstances where it is judged to be in good faith belief that disclosure is otherwise advisable.
By using this site you consent to allow all the above uses of your data. We reserve the right to make changes to this policy from time to time as necessary. Your continued use of this site following the posting of any such changes to these terms will mean that you accept the changes.
Cookies
This website uses a session cookie. Your computer is allocated a random ID number for the duration of your visit. Session cookies allow you to store your chosen items in your shopping basket without losing them and to make the checkout process faster by having your delivery details ready to use. The session cookie is only active while you are connected to hiddengemjewellers.co.uk and is instantly removed from your computer when you close your browser window.
Security
The security of your personal details is of primary concern. When you use our website the secure server will encrypt all of the personal information you send us, including credit or debit card number and name and address. Encryption turns the information you enter into bits of code which are then securely transmitted to us over the Internet.
Please don’t try to send orders via e-mail as we cannot guarantee any secure transmission of details
